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PHM’s three top tips this Social Media Day

With the ninth annual Social Media Day taking place on June 30th, celebrating social media’s influence on digital communication, we thought there was no better way to join in the fun than by sharing our three top tips for impactful and memorable campaigns over Facebook, Twitter, Instagram and more.

  1. Consider your objective

It sounds simple, but what are you trying to achieve by implementing a social media campaign? Whether it’s to generate sales leads or foster engagement with other users, you can only accurately create content and report on the success of any activity if you truly understand your goal. For example, there’s no point in creating posts that encourage users to visit a website, if you wanted that post to be shared with as many people as possible, as the content created to encourage leads to a website, might not be as interesting enough for users to want to share with others.

2. Remember that you are invisible

This one is especially relevant for when you are creating social media content for the first time. Don’t expect that people will come looking for you and you’ll naturally build your likes/followers over time. You need to get out there and make yourself known. Consider implementing a competition as a kick-starter for your campaign – one that is easy for users to enter and share with their friends and family. It makes for a low-cost brand awareness exercise that gets results.

3.  Know when to join in

This mostly applies to Twitter and Instagram, where hashtags are the main form of linking like-minded posts together. As there are so many, it can be tempting to use the most popular hashtags when starting a campaign but it’s worth thinking about the audience this is reaching. For instance, there may be a popular hashtag many industry professionals are using, but if you are trying to reach potential customers, it’s worth reconsidering your approach and choose hashtags that they regularly use or will be interested in to connect with them.

If you’d like to talk to PHM about how we can ensure your social media channels and campaigns are doing what they should – and take on the time commitments you can’t fit into your calendar –  call us on 01483 561119 or email info@housegroup.co.uk.

Facebook will favour family and friends over business content

– Harriet Bolt, Senior Account Manager at Property House Marketing

It’s been two weeks since Facebook introduced yet another change to its algorithms, and here at PHM we’ve taken the time to understand what the changes could mean for us as marketers. Until now, content from businesses appeared roughly the same number of times as content from friends and family on  the standard Facebook news feed. However, with fake news on the rise and causing scepticism towards business-led posts. Mark Zuckerburg has decided to give the power back to the people, with content from friends and family to appear much more often.

The change is part of Mr Zuckerburg’s new ‘meaningful interaction’ campaign. In his announcement, he said: “Pages making posts that people generally don’t react to or comment on could see the biggest decreases in distribution. Pages whose posts prompt conversations between friends will see less of an effect”.

In essence, if your company posts aren’t engaging, they are not going to appear as often as posts from friends and family which always attract a lot of interaction in the form of likes and comments.

If you think this is a bombshell of an update, fear not. This change is only in relation to organic content (posts which have no advertising spend behind them). It will not affect the algorithms associated with ‘boosted’ content (posts with advertising spend that enable you to target content to a specific audience).

Therefore, we believe the update gives us, and our clients using Facebook for business, three opportunities:

  • Get inspired by the new change, prioritising boosted content but with an emphasis on quality not quantity. If you can really drill down to who your target audience is, you shouldn’t need to spend money boosting your campaign to a wide audience, or setting up multiple campaigns with the same message for the sake of it, which can be costly. Organise one, or a few, well thought-out posts a month which reach your desired audience effectively and prevent you falling into a trap of posting repetitive and expensive content.
  • Limit the number of organic posts you post from a Facebook business page – but don’t stop it completely. Facebook’s changes are a chance to get inspired, and create truly engaging content. Rather than ‘sell sell sell’, why not start a Q&A every week, or post a competition asking for comments as entries?
  • Be more creative in the way you distribute content. If Facebook is prioritising human interaction between users, why not consider new ways to reach a target audience through Facebook and other social media channels, without posting directly through your company page? This is where influencers (individuals that have influence over potential buyers, often with a large fan base/following) come in, who regularly post truly engaging content, mainly in the form of images and videos, reviewing products or showcasing their interaction with a business.

At PHM, we believe using social media as part of a wider PR strategy can only be effective if we’re keeping up to date with the latest changes to utilise its tools effectively, adjusting how content is delivered in order to get the best results.

If you’d like find out more or to know how to get the most of your social media strategy, call us on 01483 561119.