1.0 Our core beliefs regarding user privacy and data protection
User privacy and data protection are human rights
We have a duty of care to the people within our data
Data is a liability, it should only be collected and processed when absolutely necessary
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information
2.0 Relevant legislation
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residence’s specific data protection and user privacy legislation you should contact our privacy manager (details of whom can be found in section 8.0) for clarification.
3.0 Personal information that this website collects and why we collect it
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect* information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
3.2 Email newsletter
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 5.0 below). The email address that you submit will not be stored within Property House Marketing’s own website database. We will keep these details on our own internal database as from time to time, we might wish to email you with newsletter-style content directly. We will only use your data for this purpose.
Your email address will remain within MailChimp’s database or our own for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.
While your email address remains within the MailChimp database or our own internally stored database, you will receive periodic (approximately three times a year) newsletter-style emails from us.
3.3 Contact forms and email links
Should you choose to contact us using the contact form on any of our page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
4.0 About this website’s server
Our website is hosted by UK Dedicated in the UK.
Some of the data centre’s more notable security features are as follows:
- Dual dedicated 11,000V (HV) connections via diverse feeders in private ducts and with private HV substation
- N+1 diesel stand-by generators with continuous fuel arrangement
- N+1 diverse UPS systems
- N+1 high efficiency packaged chillers with 2N inverter driven high efficiency chilled water pump sets
- Dual fibre entry through dedicated private ducts
- Resilient (diverse) dark fibre low-latency connectivity to London PoPs
- Dedicated Mechanical & Engineering corridors away from IT equipment
- Biometric iris scan man-trap to gain access to data floor area
- On-site human security presence 24×7
- Proximity access locks on all external and internal doors
- Interlocked man-traps on front entrance and goods in area
- Perimeter fence with rota spikes, anti-ram raid barriers, blast-proof windows and steel security doors
- External and internal digital IP ICCTV system with digitally controlled motion sensors and flood lighting
- VESA (Very Early Smoke Detection Apparatus) and FM200 fire suppression systems
- Dual diverse power feeds to all racks
5.0 Our third party data processors
We use a couple of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. Each of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
6.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
7.0 Data Controller
The data controller of this website is: Property House Marketing Ltd, a UK Private limited Company with company number: 5095857
Whose registered office is:
24 Bury Fields
8.0 Privacy Manager
Managing Director, Property House Marketing
Telephone: 01483 561119
9.1 Change Log
No changes (17th May 2018).