
OUR STORY
We build expert-led comms strategies for national and regional property developers, housing associations and property-related companies. We specialise in traditional and social media, community engagement, reputation management, events, award entries (including design) and all forms of copywriting. We target the media, opinion-formers and influencers and most importantly, your purchasers, clients and investors.
We’re a boutique team which means we work flexibly, whether you need an expert consultant to advise your existing team or a fully staffed agency to deliver your comms programme on an ongoing basis. Our work and the advice we provide is underpinned by years of experience, but we don’t believe in doing what has always been done; we think and work creatively – looking above and beyond the obvious to catch the attention of your audience.
OUR APPROACH
01
ADDED
VALUE
We’re always thinking about how to be bigger, better and add value – we will advise on shared practices we think will work for you and can help with other PR and marketing matters
02
BESPOKE APPROACH
There are many ways to communicate your message, but our tailored and imaginative delivery means we’ll always recommend the most efficient and impactful way each time
03
NOT ALWAYS A ‘YES’
Churning out press release after press release isn’t our style – PR is about so much more. If we don’t think something warrants a full release, we will let you know – there are many ways to achieve your objective
04
THINKERS & EXECUTORS
PR is not a tick-boxing exercise. While we are copywriters, have an excellent list of media contacts and can execute events with every detail considered, we are also here to share our ideas, advice and expertise
OUR TEAM

Nikki Ackerley
Managing Director
Nikki joined The Surrey Advertiser as property correspondent in 1991, a role she held for 15 years and one which won her the accolade of Regional Property Correspondent of the Year. A year after joining the paper, Nikki was asked to undertake some PR for a local estate agent and a developer, and PHM was formed. In 2015, she was named one of Surrey’s top 50 business women by Surrey Chamber of Commerce. Nikki’s network of contacts spans the property industry and the journalists with whom PHM works. She can put a name to most faces and would notice a rogue apostrophe from a mile away!

Lisa Flounders
Director
Lisa’s PR role began in financial services. Working for a global communications agency, she specialised in media relations and corporate communication strategy for international investment management firms and consumer money brands. Lisa joined PHM five years ago; her experience and understanding of the media landscape and property market make her the go-to team member for particularly challenging or complex schemes, crisis communications and community engagement. Lisa has twice won Press Team of the Year (Consumer) at the Headline Money Awards, and has a degree in English from the University of London.

Louise Jarvis
Senior Account Manager
Louise’s imaginative ideas and exceptional writing skills mean consistent high quality, prominent press coverage for PHM’s clients. This, coupled with her innate knowledge of the property journalist landscape and her talent for calmly and creatively managing a communications challenge, mean she’s well placed to plan and execute bespoke, exciting PR strategies for her clients. She graduated from the University of Surrey with a degree in English Literature.

Katherine Gallacher
Account Manager
Katherine joined the team with a variety of communications disciplines under her belt. She has brought a wealth of social media savvy and technical know-how to PHM, as well as a keen eye for a story and a calm, cool head when working under pressure! Katherine has a master’s degree in Public Relations and a bachelor’s degree in Marketing with Advertising Management, and in her spare time runs her own blog.

Debbie Valentine
Consultant
Debbie has worked with PHM for fifteen years. She has written extensively for print and online media across different industries and for many brands including Kuwait Petroleum International (Q8), Toyota and Dell. Debbie’s career started with British Airways in corporate marketing. Former roles included overseeing international marketing campaigns and internal communications.

Rt Hon Anne Milton
Consultant
With 25 years in the political arena, Anne joins the PHM team as a consultant and advisor. She brings experience and skills in corporate affairs, her direct understanding of local and national government and from having worked closely in the public, private and charitable sectors. Anne is an experienced chair and speaker at a wide range of events and has spent much of her working life leading, managing and working with people and their organisations – especially within the apprenticeships, education, planning, property and health sectors – to achieve successful outcomes.

Jimmy Egerton
Creative Director
Jimmy has worked for many publishing and marketing agencies in the UK and overseas. Before joining PHM, Jimmy ran his own successful graphic design company working for clients such as Origin Publishing, Felix Dennis, Haymarket and Business Link, designing artwork for their marketing materials such as magazines, books and brochures.

Louise Eley
Finance Manager
Louise has been managing our finances for 25 years and is an integral part of PHM. She looks after the books and the office, allowing the rest of us to focus on client work!
